Frequently Asked Questions about Zenni Optical

1. What is Zenni Optical?

Zenni Optical is an online retailer specializing in prescription glasses, sunglasses, and reading glasses at affordable prices. They offer a wide range of stylish frames with high-quality lenses tailored to your vision needs.

2. How do I place an order on Zenni Optical?

To place an order, simply visit the Zenni Optical website, choose your frame and lenses, enter your prescription details, and proceed to checkout. You can also use our exclusive coupon codes for additional savings!

3. Are Zenni Optical's products of good quality?

Yes, Zenni Optical uses premium materials and advanced lens technology to ensure their products are durable and provide excellent vision correction. Many customers have praised the quality and affordability of their eyewear.

4. How long does it take to receive my order from Zenni Optical?

Order processing typically takes 7-10 business days. Once shipped, you can expect your order to arrive within 5-7 business days, depending on your location and chosen shipping method.

5. What types of lenses does Zenni Optical offer?

Zenni Optical offers various lens options including single vision, bifocal, progressive, polarized, and blue light blocking lenses. Their lenses are made from high-quality materials such as polycarbonate and Trivex.

6. Can I return or exchange my purchase if I'm not satisfied?

Yes, Zenni Optical offers a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of receipt for a full refund or replacement.

7. Does Zenni Optical offer discounts or coupons?

Absolutely! You can find exclusive discount codes and coupons on our website to save even more on your Zenni Optical purchases. Be sure to check back regularly for the latest deals.

8. How can I contact Zenni Optical customer service?

You can reach Zenni Optical's customer service team via email at [email protected] or by calling their toll-free number at 1-800-XXX-XXXX. Their customer service hours are Monday through Friday, 9 AM to 5 PM EST.

9. Do they offer international shipping?

Currently, Zenni Optical ships primarily within the United States. However, they may have limited international shipping options available; it's best to check their website for the most up-to-date information.

10. Is my prescription information kept confidential?

Yes, Zenni Optical takes your privacy very seriously. Your prescription information is securely stored and will not be shared with any third parties without your consent.